Stylesheet missing when installing the theme (installation error)

If you are getting the error similar to this in WordPress when you upload the theme to install it:

Then you are probably uploading the zip file you downloaded from the ThemeForest directly. In order to install the theme properly, you have to first unzip the file you downloaded.

Inside unzipped file you will find another zip file, which has the same name as the theme you purchased, for example if you purchased Hairpress, the zip for upload will be named hairpress.zip, for Carpress it will be called carpress.zip and so on ... You should upload that file.


Have more questions? Submit a request

Can't find what you're looking for?

Submit a ticket to our help team or Start a new community discussion.

Comments

  • Avatar
    olaf lindert

    after installation of the hair press theme I get the dashboard only a white page are all further installations therefore not possible what to do?

  • Avatar
    Primoz Cigler

    Hi,

    Please open a ticket here and if possible include the link and wp-admin access, so we can take a look where's the problem: https://proteusthemes.zendesk.com/hc/en-us/requests/new

  • Avatar
    Sam Mendoza

    Hello, just bought the theme, downloaded it and the message of error appears. I've tried doing as recommended: unzipping the file and then looking for the name of another file organique.zip but it doesn't appear, so that I haven't been able to upload any file. Please help and thanks in advance.

  • Avatar
    Primoz Cigler

    Hi Sam, please open a new ticket if you haven't already and we will find a solution.

  • Avatar
    Rick

    I am trying to upload organique. I keep getting this same error message. I check for another zip file and there isn't any?

    The package could not be installed. The theme is missing the style.css stylesheet.

    Theme install failed.

  • Avatar
    Primoz Cigler

    Hi Rick,

    There must be other ZIP file, nobody else reported the same problem since the last update.

  • Avatar
    Rick

    Hi Primoz,

    I cannot honestly comment about anyone else. Here is a link to the original zip file from themeforest. Maybe you can direct me toward what I am missing?

    https://drive.google.com/file/d/0B0C0y0vLAYcUZnB1dzN3TXZ0cHM/view?usp=sharing

  • Avatar
    Primoz Cigler

    Hi Rick,

    Ok, I see now. You bought the HTML template, not WordPress theme. HTML template cannot be installed in the WordPress.

Can't find what you're looking for?

Submit a ticket to our help team or Start a new community discussion.
Powered by Zendesk